HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be crucial to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this submit, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.


Previously I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to folks make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; plenty of of us in the neighborhood don’t converse English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I discuss to folks right here who’re fascinated by studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely fascinated by eager to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in some other job.


I’m developing on three years at HealthSherpa and we’re about to enter what might be my third Open Enrollment Interval (OEP). I’ve finished numerous issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what data they want as a way to excel of their work.

Total, I’m most happy with having helped develop a powerful data base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve finished right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly advocate you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll at all times be some ingredient of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it straight away. These are alternatives to be taught one thing new, and your group will enable you determine it out. It’s crucial to assist one another in our work, in order that we will additional deepen our data base.


I like practising languages and translating for folk in several methods. I’ve love each for the languages themselves, and in addition the educational and acquisition of language abilities. For me, studying languages is about attending to know folks and their environments. It’s a ability, nevertheless it’s additionally a option to be taught extra concerning the world.

I’m bilingual in Spanish and English and in addition discovered Japanese as a toddler. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and complete sentences in Japanese or Spanish although we primarily converse English- it’s a little bit of a whirlwind.


Need to work with Kino and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!

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